The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.7
Overall Rating
(129 Reviews)
After Sales
4.6
Sales
4.9
After Sales
4.6
5 stars
75%
4 stars
15%
3 stars
6%
2 stars
1%
1 star
3%
Sales
4.9
5 stars
93%
4 stars
4%
3 stars
4%
2 stars
0%
1 star
0%
All Reviews
Connolly Volkswagen Ballina
After Sales
After Sales
9/16/2020
From the very first contact right through to the finished service I have to say that the personal experience
I had was second to none..
I required a lot of services to include a new clutch [...], rear control arm bushes, a fuel return pipe & fuel temperature sensor fitted as well as an oil & filter service and each of them were carried out within a reasonable timeframe.. The professionalism & attention to detail that the service manager provided has to be commended in this instance.. Well done, im very happy that my vehicle is ready for the NCT & winter also.
... Read more
Connolly Volkswagen Ballina
After Sales
After Sales
9/16/2020
As usual I found all members of staff I had dealings with helpful and courteous, all the work scheduled
was explained in detail as was the cost. No unexpected surprises.
... Read more
Connolly Volkswagen Ballina
After Sales
After Sales
9/16/2020
I always find the staff at Connollys pleasant and professional
Connolly Volkswagen Ballina
After Sales
After Sales
9/15/2020
I have dealt with Connollys for many years and apart from the great VW cars the staff are always second
to none with friendleness, efficiency and politeness. I would never even consider going any where else with my business.
... Read more
Connolly Volkswagen Ballina
After Sales
After Sales
9/10/2020
As always very satisfied with all aspects of service within Connally VW Motors.
Connolly Volkswagen Ballina
After Sales
After Sales
9/9/2020
Hi
Done the job professionaly.
Wash service and coffee and the chat what else do you want.
Maybe from
time to time the customer might be told how long more it would take. I think this could be added. Dont take this as a critisim just an idea. jim
... Read more
Connolly Volkswagen Ballina
After Sales
After Sales
9/7/2020
The service manager was friendly and helpful.
Connolly Volkswagen Ballina
After Sales
After Sales
3/25/2020
Service was very fast and efficient
i was a little disappointed the car wasn't washed and hoovered as
normally is with a dealer
... Read more
Connolly Volkswagen Ballina
Sales
Sales
3/24/2020
Very happy alround
Connolly Volkswagen Ballina
After Sales
After Sales
3/20/2020
As previously stated Told me they had no car while my car was in garage Three time my car had to go in
with various issues, the service manager told me it doesn't matter what noise i can hear from the suspension, I have to be able to hear it to fix it. Tried to tell me nothing wrong with the car while testing for a squeeky suspension. Ended up having to change a number of components when i refused to take car back. When i first purchases the car the gear linkage seemed loose, i was told there was no issue here either. It was fixed with the suspension on the last visit. I only got agreement to fix the car when I said i would take it to another VW garage and complain to VW head office. Shocking customer service. From a customer who has purchases 3 new cars in the last 3 years and has one on order currently thanks to the great service by the sales team and [...].
... Read more
At Kevin Connolly Volkswagen Ballina we offer the highest quality customer service to ensure buying a new car is stress-free and enjoyable experience. We also offer a wide range of aftersales services including tyre service, parts department, battery replacements, body repairs, air conditioning service and many more.
From the very first contact right through to the finished service I have to say that the personal experience I had was second to none.. I required a lot of services to include a new clutch [...], rear control arm bushes, a fuel return pipe & fuel temperature sensor fitted as well as an oil & filter service and each of them were carried out within a reasonable timeframe.. The professionalism & attention to detail that the service manager provided has to be commended in this instance.. Well done, im very happy that my vehicle is ready for the NCT & winter also. ... Read more
As usual I found all members of staff I had dealings with helpful and courteous, all the work scheduled was explained in detail as was the cost. No unexpected surprises. ... Read more
I always find the staff at Connollys pleasant and professional
I have dealt with Connollys for many years and apart from the great VW cars the staff are always second to none with friendleness, efficiency and politeness. I would never even consider going any where else with my business. ... Read more
As always very satisfied with all aspects of service within Connally VW Motors.
Hi Done the job professionaly. Wash service and coffee and the chat what else do you want. Maybe from time to time the customer might be told how long more it would take. I think this could be added. Dont take this as a critisim just an idea. jim ... Read more
The service manager was friendly and helpful.
Service was very fast and efficient i was a little disappointed the car wasn't washed and hoovered as normally is with a dealer ... Read more
Very happy alround
As previously stated Told me they had no car while my car was in garage Three time my car had to go in with various issues, the service manager told me it doesn't matter what noise i can hear from the suspension, I have to be able to hear it to fix it. Tried to tell me nothing wrong with the car while testing for a squeeky suspension. Ended up having to change a number of components when i refused to take car back. When i first purchases the car the gear linkage seemed loose, i was told there was no issue here either. It was fixed with the suspension on the last visit. I only got agreement to fix the car when I said i would take it to another VW garage and complain to VW head office. Shocking customer service. From a customer who has purchases 3 new cars in the last 3 years and has one on order currently thanks to the great service by the sales team and [...]. ... Read more