The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.8
Overall Rating
(239 Reviews)
After Sales
4.7
Sales
4.9
After Sales
4.7
5 stars
78%
4 stars
15%
3 stars
4%
2 stars
1%
1 star
2%
Sales
4.9
5 stars
96%
4 stars
2%
3 stars
2%
2 stars
0%
1 star
0%
All Reviews
Connolly Volkswagen Ballina
After Sales
After Sales
3/25/2020
Service was very fast and efficient
i was a little disappointed the car wasn't washed and hoovered as
normally is with a dealer
... Read more
Connolly Volkswagen Ballina
Sales
Sales
3/24/2020
Very happy alround
Connolly Volkswagen Ballina
After Sales
After Sales
3/20/2020
As previously stated Told me they had no car while my car was in garage Three time my car had to go in
with various issues, the service manager told me it doesn't matter what noise i can hear from the suspension, I have to be able to hear it to fix it. Tried to tell me nothing wrong with the car while testing for a squeeky suspension. Ended up having to change a number of components when i refused to take car back. When i first purchases the car the gear linkage seemed loose, i was told there was no issue here either. It was fixed with the suspension on the last visit. I only got agreement to fix the car when I said i would take it to another VW garage and complain to VW head office. Shocking customer service. From a customer who has purchases 3 new cars in the last 3 years and has one on order currently thanks to the great service by the sales team and [...].
... Read more
Connolly Volkswagen Ballina
Sales
Sales
3/14/2020
We were unsure whether to buy a second hand or brand new. As VW are at the highish end to most working
people it was a big financial decision .but with clear info and no pressure we felt we made the correct decision .its early days but my wife snd kids love the car.
... Read more
Connolly Volkswagen Ballina
After Sales
After Sales
3/12/2020
Top Class Service as usual.
Connolly Volkswagen Ballina
Sales
Sales
3/10/2020
frendly
Connolly Volkswagen Ballina
Sales
Sales
3/9/2020
I have to say that all at Kevin Connolly Motors work very hard to please the customer, down to the man
that’s drops you to town.
I love to go there for a coffee and a chat while my car is serviced
... Read more
Connolly Volkswagen Ballina
Sales
Sales
3/9/2020
Great customer services form salespeople
Connolly Volkswagen Ballina
Sales
Sales
3/9/2020
The Dealers were nothing but professional. They provided me with a courtesy car until my car arrived.
The car took longer than expected to be delivered but the [...] was dealing with made sure I wasn't left stuck. When car arrived, He was great showing me all features and explained how they worked. Old car was very basic so I had a lot to learn!!
Very happy with the Dealer, couldn't fault them. I am hoping aftersales care will be as good!
... Read more
At Kevin Connolly Volkswagen Ballina we offer the highest quality customer service to ensure buying a new car is stress-free and enjoyable experience. We also offer a wide range of aftersales services including tyre service, parts department, battery replacements, body repairs, air conditioning service and many more.
Service was very fast and efficient i was a little disappointed the car wasn't washed and hoovered as normally is with a dealer ... Read more
Very happy alround
As previously stated Told me they had no car while my car was in garage Three time my car had to go in with various issues, the service manager told me it doesn't matter what noise i can hear from the suspension, I have to be able to hear it to fix it. Tried to tell me nothing wrong with the car while testing for a squeeky suspension. Ended up having to change a number of components when i refused to take car back. When i first purchases the car the gear linkage seemed loose, i was told there was no issue here either. It was fixed with the suspension on the last visit. I only got agreement to fix the car when I said i would take it to another VW garage and complain to VW head office. Shocking customer service. From a customer who has purchases 3 new cars in the last 3 years and has one on order currently thanks to the great service by the sales team and [...]. ... Read more
We were unsure whether to buy a second hand or brand new. As VW are at the highish end to most working people it was a big financial decision .but with clear info and no pressure we felt we made the correct decision .its early days but my wife snd kids love the car. ... Read more
Top Class Service as usual.
frendly
I have to say that all at Kevin Connolly Motors work very hard to please the customer, down to the man that’s drops you to town. I love to go there for a coffee and a chat while my car is serviced ... Read more
Great customer services form salespeople
The Dealers were nothing but professional. They provided me with a courtesy car until my car arrived. The car took longer than expected to be delivered but the [...] was dealing with made sure I wasn't left stuck. When car arrived, He was great showing me all features and explained how they worked. Old car was very basic so I had a lot to learn!! Very happy with the Dealer, couldn't fault them. I am hoping aftersales care will be as good! ... Read more
Service is excellent all round